Anna Katharina Culha 
Zeppelinstraße 33
70193 Stuttgart
Tel.: 0049-170-6938038
The EU Commission provides on its website the following link to the ODR platform:

This platform shall be a point of entry for out-of-court resolutions of disputes arising
from online sales and service contracts concluded between consumers and traders.

The Seller is neither obliged nor prepared to attend a dispute settlement procedure
before an alternative dispute resolution entity.